The concrete problem
- Manual process or scattered tools
- Time lost on repetitive tasks
- Need for a clear, installed and supported solution
EBS Solutions · CRMTickets / Complaints / Appointments
Customer follow-up, interventions, appointments and field teams.
Tickets / Complaints / Appointments is designed for Retailers, SMEs, schools and companies. It is delivered in Demo, diagnosis then deployment.
The displayed formula is Quote-based / SaaS terms to be defined. EBS can guide the client to the right option after a quick WhatsApp exchange.
The EBS solution
EBS Solutions starts by understanding the activity, then proposes a suitable configuration or development.
The goal is to deliver an easy-to-use tool with onboarding and launch support.
Expected outcomes
- Needs diagnosis
- Adapted setup
- Team training
- Launch support
In action
Dashboards and management visibility
Sales, purchasing, stock and finance in one clear dashboard.
What's included
Tickets / Complaints / Appointments
Customer follow-up, interventions, appointments and field teams.
Needs diagnosis
Adapted setup
Team training
Launch support
How to start
1
First contact and quick diagnosis
2
Demo, scoping or quote depending on the need
3
Installation, configuration or development
4
User training and launch follow-up
Service preview
What it looks like
Customer follow-up, interventions, appointments and field teams.
Booking
Tickets / Complaints / Appointments
Pick a preferred date: our team calls you back to confirm.
FAQ
Frequently asked questions
How can I get a demo or quote?
Contact EBS on WhatsApp with your activity, need and number of users. We then propose a demo or scoping session.
Is support included?
Launch follow-up may be included depending on the offer. Advanced support, cloud, backup and evolutions can be offered separately.
Similar services
Similar services
EBS SolutionsCRMCleaning company CRM France
Tickets, interventions, employees, attendance, complaints and appointments.
Price
To be defined / quote-based / SaaS