The concrete problem
- Manual process or scattered tools
- Time lost on repetitive tasks
- Need for a clear, installed and supported solution
EBS Solutions · Support / CloudBasic support
Questions, light assistance and small checks.
Basic support is designed for Retailers, SMEs, schools and companies. It is delivered in Demo, diagnosis then deployment.
The displayed formula is 49 TND / month. EBS can guide the client to the right option after a quick WhatsApp exchange.
The EBS solution
EBS Solutions starts by understanding the activity, then proposes a suitable configuration or development.
The goal is to deliver an easy-to-use tool with onboarding and launch support.
Expected outcomes
- Needs diagnosis
- Adapted setup
- Team training
- Launch support
In action
Teaching method and learning path
Small-group, hands-on training on computers, with a trainer guiding each step.
What's included
Basic support
Questions, light assistance and small checks.
Needs diagnosis
Adapted setup
Team training
Launch support
How to start
1
First contact and quick diagnosis
2
Demo, scoping or quote depending on the need
3
Installation, configuration or development
4
User training and launch follow-up
Service preview
What it looks like
Questions, light assistance and small checks.
Booking
Basic support
Pick a preferred date: our team calls you back to confirm.
FAQ
Frequently asked questions
How can I get a demo or quote?
Contact EBS on WhatsApp with your activity, need and number of users. We then propose a demo or scoping session.
Is support included?
Launch follow-up may be included depending on the offer. Advanced support, cloud, backup and evolutions can be offered separately.
Similar services
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Assistance, backups, checks and limited small improvements.
Price
79-99 TND / month
EBS SolutionsSupport / CloudSoftware team training
Daily use, workflow, best practices and Q&A.
Price
Included or quote-based